Privacy Policy

PropBureau Limited is a registered company in the Republic of Ghana (“us”, “we”, “our”) is committed to maintaining the privacy, security and protects the data you provide to us when you visit and this website (“propbureaugh.com”).

We seek to employ best practice when it comes to the collection and processing of personal information to comply with applicable data protection legislation and relevant laws.

This privacy policy sets out the basis and governs the processing (which includes the collection, storage, use, sharing and disposal) of personal information which we may collect from you, or that may be provided to us either through the Site or via email or other correspondence.

Please read this privacy policy carefully before you continue to use the Site or provide us with any of your personal information so that you understand how it will be treated.

By accessing the Site and/or providing us with your personal information, you acknowledge that you are aware of the practices described in this privacy policy and you agree that your personal information may be used and processed as set out herein. If you do not want us to process your personal information for the purposes stipulated in this privacy policy and/or you do not agree to the terms of this privacy policy, please do not continue to use the Site and do not disclose any personal information to us through this Site.

Collection of Personal Data

We collect personal information from you when you voluntarily provide such information to us through your access and use of the Site, during conversations or correspondence with our representatives, or when you use our services and/or complete the contact us form.

Personal information is defined as any information capable of identifying a natural person, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to a person’s physical, physiological, mental, economic or cultural identity.

Information that does not identify a person, such as anonymous or aggregated data, is not covered by this privacy policy. We may collect, use and disclose such information in order to evaluate and improve our service offerings, communicate to our service providers, advertisers and affiliates, or for other purposes without limitation. This information is pooled so that any individual’s personal information, behaviour or patterns cannot be identified.

The Site is not intended for children and we do not knowingly collect information relating to children.

You hereby warrant that any personal information you provide to us about yourself is complete and accurate. Further, where you give us personal information about another person, you warrant that you have that person’s express permission to give us their personal information. In the event that you change any of your personal information, you are required to notify us of such changes as soon as this is reasonably possible.

We assure you that we will:

  • treat your personal information as strictly confidential, save where we are entitled to disclose it as set out in this privacy policy;
  • take appropriate technical and organisational measures to ensure that your personal information is kept secure and is protected against unauthorised or unlawful processing, accidental loss, destruction or damage, alteration, disclosure or access;
  • provide you with access to your personal information to view and/or update personal details;
  • promptly notify you if we become aware of any unauthorised use, disclosure or processing of your personal information;
  • provide you with reasonable evidence of our compliance with our obligations under this privacy policy on reasonable notice and request; and
  • upon your request, promptly return or destroy any of your personal information in our possession or control, save for that which we are legally obliged to retain.

 

Why We Collect Your Data

We are collecting your data for several reasons:

  • to provide services to you;
  • to notify you about changes to our products and services;
  • to consider and respond to queries that you submit using the “contact us” section of the Site;
  • to manage the Site and improve your user experience;
  • to comply with a relevant legal or regulatory obligation that we have;
  • to analyse information in order to identify new trends and develop new products and services;
  • to contact you regarding current or new promotional products or rewards or any other products or services offered by us or any of our divisions and/or partners (unless you have not consented to receive marketing material from us);
  • in order to receive services from any of our service providers or representatives;
  • if we have your consent to using your personal information for any particular activity.

Notwithstanding the above provisions, we may use or share your personal information if such use or sharing is required in order to comply with any applicable law, subpoena, order of court or legal process served on us, or to protect and defend our rights or property and our legitimate interest as a commercial organisation. In the event of fraudulent activity, we are entitled to disclose relevant personal information for criminal investigation purposes or in line with any other legal obligation for disclosure of the personal information.

 

Our Cookie Policy

Once you agree to allow our website to use cookies, you also agree to use the data it collects regarding your online behavior (analyze web traffic, web pages you spend the most time on, and websites you visit).

The data we collect by using cookies is used to customize our website to your needs. After we use the data for statistical analysis, the data is completely removed from our systems.

Please note that cookies don’t allow us to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not so that we can provide a better experience for you.

If you want to disable cookies, you can do it by accessing the settings of your internet browser. You can visit www.internetcookies.com, which contains comprehensive information on how to do this on a wide variety of browsers and devices.

 

Links to Other Websites

You might find external links to third-party websites on the Site. This privacy policy does not apply to your use of any third party website.

If you follow a link to any third party website, please check its privacy policies before you submit any personal information to those websites.

If you disclose your personal information to a third party, such as an entity which operates a website linked to the Site, we will not be liable for any loss or damage, howsoever arising, suffered by you as a result of the disclosure of such information to the third party. This is because we do not regulate or control how that third party uses your personal information.

Restricting the Collection of your Personal Data

At some point, you might wish to restrict the use and collection of your personal data. You can achieve this by doing the following:

When you are filling the forms on the website, make sure to check if there is a box which you can leave unchecked, if you don’t want to disclose your personal information.

If you have already agreed to share your information with us, feel free to contact us via email and we will be more than happy to change this for you.

PropBureau will not lease, sell or distribute your personal information to any third parties, unless we have your permission. We might do so if the law forces us. Your personal information will be used when we need to send you promotional materials if you agree to this privacy policy.

 

SECURITY

We have implemented and maintain appropriate technical and organisational security measures, policies and procedures to reduce the risk of unauthorised disclosure or access to personal information.

Whilst we will do all things reasonably necessary to protect your rights of privacy, we cannot guarantee or accept any liability whatsoever for unauthorised or unlawful disclosures of your personal information, whilst in our possession, made by third parties who are not subject to our control, unless such disclosure is as a result of our gross negligence or fraud.

Further, we cannot be held responsible for security breaches occurring on your electronic device (personal computer or other electronic device used to browse this Site), which may result due to the lack of adequate virus protection software or spyware that you may inadvertently have installed on your device or disclosure of your personal information due to errors or unauthorised acts of third parties during or after transmission.

We will never request that you provide us with sensitive information such as your account number, PIN or password via email. Be suspicious of any email message or link that asks you to enter or verify such sensitive information by replying to the email message.

It is your responsibility to control the dissemination and use of your PIN, password and control access to and use of your account, and notify us when you desire to cancel your account on this Site. We are not responsible or liable for any loss or damage arising from your failure to comply with this provision.

 

TRANSFER OF PERSONAL INFORMATION

We operate on a global basis. Accordingly, your personal information may be transferred and stored in countries including Mauritius and South Africa, that are subject to different standards of data protection.

We will ensure that all of our employees, representatives, third-party service providers, divisions and partners having access to your personal information are bound by appropriate and legally binding confidentiality obligations in relation to your personal information.

We will take appropriate steps to ensure that transfers of personal information are in accordance with applicable law and carefully managed to protect your privacy rights.

If in the future, we sell or transfer some or all of our business or assets to a third party, we may disclose personals information to a potential or actual third party purchaser of our business or assets.

 

UPDATES TO PRIVACY POLICY

We may review and amend this privacy policy as required from time to time to keep it up to date with legal requirements.

Any changes made to this privacy policy in the future will be posted on the Site and your continued use of the Site after any changes or revisions shall indicate your acceptance of the revised terms.

Unless otherwise stated, the current version viewed on the Site shall supersede and replace all previous versions of this privacy policy.

Please regularly check the Site for the latest version of the privacy policy. This is the latest version of our privacy policy.

CONTACT

If you have any questions, concerns or complaints regarding our compliance with this privacy policy, the information we hold about you or if you wish to exercise your rights in terms hereof, please contact us at info@propbureau.com.